Privacy and Legal
Learn the terms and policies that apply to various Wren online features and services.
Terms and Conditions
Website terms of use
These terms cover when you shop with us or access our services, apps and websites. They include relevant links to other terms and policies which apply to various other Wren services and features.
Read the website terms of usePromotions, competitions and surveys
These apply to all our current offers, and explain our terms on competitions, online surveys, referrals, credit, and online promotion and price comparisons.
Learn more about current offersInstallation service conditions
These conditions are in addition to the applicable terms and conditions of sale and apply where you have ordered installation services with your order for products.
Review installation service conditionsThe Wren Way
We know that investing in a new kitchen is a big decision. That’s why we’ve developed The Wren Way: it puts you and your home first from start to finish. Learn more on how to make sure you are happy with the ideas, our service and the choices you are making.
View the Wren waySecurity and Privacy
Acceptable usage policy
This Acceptable Use Policy describes prohibited uses of the web services offered by Wren Kitchens. You must make sure that any use of the Services, by yourself or anyone else complies with this Policy.
Review acceptable usage policyInstaller privacy policy
The privacy of our installers is important to Wren so we’ve developed our Privacy Policy which covers how we collect, use, disclose, transfer, and store your personal information.
Learn more about our installer privacy policyOur privacy policy
Wren is committed to your privacy. Read our customer Privacy Policy for a clear explanation of how we collect, use, disclose, transfer, and store your information.
See the privacy policyCookies policy
This policy informs you on what “cookies” are, what type of cookies this website uses, how you can deactivate them on your browser and how you can block the installation of third party cookies.
Read our cookies policyOnline appointments privacy notice
Wren is committed to your privacy. Read our online appointment privacy notice for a clear explanation of how we collect, use, disclose, transfer, and store your information.
Review online appointments privacy noticeSafeguarding policies
Wren Kitchens is committed to the safeguarding of all its learners, staff and visitors. Read our safeguarding policies for a clear explanation of the arrangements in place to ensure our learners and staff feel and are safe.
Read our Safeguarding policiesReports and Presentations
The following files explain our commitment to information security and how we strive to create a diverse, more inclusive place to work and site to visit.